Customer service training to promote behavioral change and improve customer satisfaction
Drugs and treatment awareness to better support service users
Development of three modules on (anti-)corruption during health emergencies aimed at people working within or on topics related to the health sector
Practical and easy-to-follow leadership training for walking volunteers
Developing safety-focused Traffic Marshals for managing HS2 site visits.
Inclusive road safety awareness motivating safer driving practices.
A bespoke 60-minute module for governors, trustees and clerks of state schools and academies in England
FutureOn – Collaborate e-learningCollaborate is an addition to FutureOn’s e-learning suite, which aims to instill users with the confidence to effectively utilise the Collaborate software Features E-learning Mobile friendly, non responsive 3D Simulation Story/scenario...
Skill-building induction for advisers supporting older people.
Scalable, bespoke e-learning delivery solution for energy company trainers
A comprehensive, adaptable suite of learning solutions to support compliant and confident phone insurance sales
A comprehensive foundation of induction training for UN employees working with fuel
Patient safety e-learning for healthcare professionals
Digital learning solutions mark the start of something new at CompEx
Learning programme and teaser trailer on handling operational risks
CMI/U4 Anti-corruption Resource Centre - Corruption in the natural resources sectorA public-facing solution for a global audienceFeatures E-learning Mobile first, responsive Animation Story/scenario driven Video The training need The U4...
A comprehensive and informative learning solution for Research Fellows and scientific researchers
Whilst they had a blended learning program, comprising regional workshops and on the job coaching and mentoring as part of induction processes in the respective operations, there was no globally available learning solution for an introduction to RSD.
In support of their Counter Fraud Strategy and looking for a learning solution to build employee awareness and understanding of risks and required actions, they obtained permission from the NHS Counter Fraud Authority to adapt one of the Counter Fraud modules previously developed for the NHS by Walkgrove.
Training for advisors to help older people to stay safe and secure in their homes.
Training is a significant part of what FORS offers for its 5000+ members.
To meet their legal obligations and protect themselves from risks of non-compliance, the organisation needed to ensure that all relevant staff could demonstrate an understanding of contract law fundamentals and how they applied to day-to-day work at the company.
After working successfully together on a previous project, Spectris recommissioned Walkgrove to create a course that would protect the company from the harms of insider dealing.
Skills-building for HR teams managing internationally mobile workers
Mandatory awareness training for new colleagues
Video-based classroom training to support an industry-wide safety culture in logistics and transport
Scenario-based learning relevant to legal specialists
Highly interactive course on funding partnerships
Accessibility upgrade of compulsory training to prevent sexual abuse
Financial management skills for non-finance specialists
Equipping humanitarians with tools for human rights-based interventions
Abortion rights advocacy toolkit for sexual health educators
Developing humanitarian links with social protection systems
Ground-breaking training to support people with dementia
A practical guide to rating care needs
Prevention and reporting techniques to deal with the risk of financial crime
Interview techniques for anti-crime specialists
Four modules on crime prevention, deterrence and reduction best practices
Tools for countering financial crime
Training on how memory works for anti-crime investigators
Four modules for anti-crime specialists on spotting offences in healthcare settings
Scenario-based guidance to protect children and vulnerable adults
Blended solution using nine different tools and media to change driver behaviour
Immersive learning to teach vehicle roadworthiness skills
Immersive training for professional drivers on parking and loading best practice
Toolkit and e-learning to prevent HGV bridge collisions
Everyone Counts – the equality act in action
NES commissioned Walkgrove to create a suite of bespoke e-learning modules that would refresh and update their training on the topic.
Training to raise awareness on the risks and challenges surrounding lone working
Game-based approach to health and wellbeing training using realistic scenarios
Effective communication training focused on the patient journey
Scenario-based behaviour change training for healthcare professionals
E-learning module to raise awareness of business continuity for all 3,500 staff
Scenario-based blended program highlighting security procedures for FCO staff
Bilateral diplomacy training for 16,000 staff globally
Call centre training with system simulation
Conversion of 5 existing modules to be accessible on pc, tablet and smartphone
Video-based training to have conversations about wellbeing
Clear training on data policies
Scenario-based e-learning to bring a Code of Conduct to life
Comprehensive systems training for IT superusers
Introducing learners to a key area of water resource management
Introducing new starters to customer relations systems and processes
Concise summaries of customer service best practice
Call centre training focused on developing skills for both inbound and outbound calls
Disability awareness training delivered through role-based, bite-size case studies
An integral part of a blended training programme for 4,000 emergency call centre staff
Graphic novel-style e-learning on equipment handling
Role-specific e-learning on key fraud prevention skills
Teacher training for practical student science assessments
Walkgrove created a concise, scenario-based e-learning course for university staff about how to address unconscious bias
Three highly engaging safeguarding e-learning courses aimed at all British Council staff
Challenging scenario-based learning for global health professionals
Economic recovery toolkit for international humanitarians
Responsive scenarios for humanitarian workers
Interactive and bespoke e-learning utilising branching scenarios to train compliance in the field for global humanitarian workers
Mental health awareness in day-to-day management
Global training to improve humanitarian responses
User-friendly training suitable for older learners
An uplifting and motivating welcome communication for charity supporters
Scenario-based training on dealing with service user enquiries
Training to improve the skills of branch staff on their knowledge of social care
Practical guidance on ethical conduct
Game-based training to drive greener fleets
Helping employment consultants to understand service delivery expectations
Practical steps to protect children and vulnerable adults
Helping teams in employment services to maintain performance standards
The company asked Walkgrove to develop a suite of e-learning courses on important compliance and policy topics.
Inspiring employees to do the right thing
Story-based software training for employment assessments
Multi-device e-learning for sales staff
Scenario-based training for policy-makers
Scenario-based training on child protection skills
Training to improve gender-responsive emergency livestock interventions
A blended learning suite to help fleet managers reduce road collisions
Large suite of road safety modules and videos
Supporting vital public legal education for the community with affordable e-learning
Diversity, inclusion and anti-bullying training
Media-rich and scenario-based safeguarding training
Supporting delivery of the Core Humanitarian Standard