Customer service training to promote behavioral change and improve customer satisfaction

Customer service training to promote behavioral change and improve customer satisfaction
Drugs and treatment awareness to better support service users
Development of three modules on (anti-)corruption during health emergencies aimed at people working within or on topics related to the health sector
Bite-size training on essential skills for global leaders
A comprehensive, adaptable suite of learning solutions to support compliant and confident phone insurance sales
Step-by-step guide to patient testing for global healthcare workers
Practical toolkit for healthcare staff
Patient safety e-learning for healthcare professionals
Reflective skills to support teacher wellbeing
Targeted financial education resources
Financial education resources tailored for the Welsh curriculum
An introduction to the most critical areas of working with LGBTIQ+ People of Concern
An interactive course explaining the new UK Customs Declaration Service (CDS) and how to use it
CMI/U4 Anti-corruption Resource Centre - Corruption in the natural resources sectorA public-facing solution for a global audienceFeatures E-learning Mobile first, responsive Animation Story/scenario driven Video The training need The U4...
Development of a suite of online modules which deliver the knowledge elements for diploma-level asset management qualifications across different sectors and meet CPD accreditation criteria
A comprehensive and engaging suite of elearning modules to support mental and physical wellbeing of employees in the rail work environment
Development of two modules on data protection aimed specifically at staff and volunteers in the charity sector
Skills-building for HR teams managing internationally mobile workers
Multi-device fire awareness training
Mandatory awareness training for new colleagues
Training to support vigilance on the frontline against modern slavery
Accessibility upgrade of compulsory training to prevent sexual abuse
Provision of hosting on a multi-lingual version of our Svelte LMS for over 40,000 users
Abortion rights advocacy toolkit for sexual health educators
Developing humanitarian links with social protection systems
Comparison of pre and post learning in terms of confidence and competence
Practical training to improve communication about healthcare
Delivery of a learning consultancy project for the Metropolitan Police led initiative – a Mental Health Awareness and Safeguarding Training (MAST) website
Over 70 compliance and technical skills modules
Getting Londoners ready to ride with the Capital’s first online cycling course
NES commissioned Walkgrove to create a suite of bespoke e-learning modules that would refresh and update their training on the topic.
Conversion of 5 existing modules to be accessible on pc, tablet and smartphone
Delivery of code of conduct e-learning globally
Provision of a multi-tenancy, customised LMS with classroom event booking functionality
Quick-paced primer on preventing modern slavery
Responsive scenarios for humanitarian workers
Global training to improve humanitarian responses
An uplifting and motivating welcome communication for charity supporters
Colourful introduction to a self-awareness tool
Inspiring employees to do the right thing
Scenario-based training for policy-makers
Training to improve gender-responsive emergency livestock interventions
Five online courses providing tips and advice to keep female business travellers safe
Large suite of road safety modules and videos
App development delivering ‘point of need’ learning for use by floor staff
Supporting delivery of the Core Humanitarian Standard
Streamlining recruitment process for healthcare professionals by assessing competency prior to interview
Clear guidance on Fair Trading practices
Training advocates for a national digital skills programme