Customer service training to promote behavioral change and improve customer satisfaction

Customer service training to promote behavioral change and improve customer satisfaction
Drugs and treatment awareness to better support service users
Development of three modules on (anti-)corruption during health emergencies aimed at people working within or on topics related to the health sector
Development of a suite of seven e-learning modules for law enforcement officers covering the ‘Ndrangheta criminal organisation
Inclusive travel safety series
Practical tools and advice for business travel
Transforming information to e-learning
Inclusive road safety awareness motivating safer driving practices.
Scalable, bespoke e-learning delivery solution for energy company trainers
Inspirational stories and practical advice to win hearts and minds
A fresh approach to compliance training
A comprehensive foundation of induction training for UN employees working with fuel
Reflective skills to support teacher wellbeing
Digital learning solutions mark the start of something new at CompEx
Learning programme and teaser trailer on handling operational risks
Concepts and tools to support women and girls
An interactive course explaining the new UK Customs Declaration Service (CDS) and how to use it
CMI/U4 Anti-corruption Resource Centre - Corruption in the natural resources sectorA public-facing solution for a global audienceFeatures E-learning Mobile first, responsive Animation Story/scenario driven Video The training need The U4...
With the onset of COVID-19, ILO naturally continued its approach but digitally, with most activities taking place through webinars.
Training for advisors to help older people to stay safe and secure in their homes.
Maiden Voyage decided to script a short informational piece and asked Walkgrove to bring it to life in an animated format.
Training is a significant part of what FORS offers for its 5000+ members.
Skills-building for HR teams managing internationally mobile workers
Large blended programme of e-learning, workshops and digital tools to develop management skills
A blended solution to introduce managers to the t:app workforce management system
Product approval guidance for customer-facing employees
Highly interactive course on funding partnerships
Equipping humanitarians with tools for human rights-based interventions
Developing humanitarian links with social protection systems
Introduction to computerised Cognitive Behavioural Therapy for healthcare practitioners
Blended solution using nine different tools and media to change driver behaviour
Immersive learning to teach vehicle roadworthiness skills
Immersive training for professional drivers on parking and loading best practice
Getting Londoners ready to ride with the Capital’s first online cycling course
An engaging, interactive and informative e-learning module using 3D animation
Custom CMS portal and LMS to deliver FORS information and training materials
Toolkit and e-learning to prevent HGV bridge collisions
NES commissioned Walkgrove to create a suite of bespoke e-learning modules that would refresh and update their training on the topic.
Clear training on data policies
Water environment management e-learning
Introducing learners to a key area of water resource management
Manual handling training using bespoke graphics and animations
Introducing a vital piece of water treatment equipment
Inspiring showcase of company expertise, culture and history
Practical product training for global sales teams
Blended program for technical training covering seaming and welding assessment
Our challenge was to create a 15 minute learning intervention to teach and embed definitions, company processes and the law related to insider dealing across BG Group’s entire global employee base.
A helpful introduction for industry professionals
Highly engaging systems training indroducing the Always Learning Gateway to learners
A ten-hour modern foreign languages program covering five languages
High volume, tight timeline development project for one of the UK’s top e-learning agencies
Challenging scenario-based learning for global health professionals
Child rights toolkit e-learning, developed using Articulate
Core skills training and digital capacity-building for a domestic abuse charity
Interactive and bespoke e-learning utilising branching scenarios to train compliance in the field for global humanitarian workers
Mental health awareness in day-to-day management
Global training to improve humanitarian responses
An uplifting and motivating welcome communication for charity supporters
Interactive induction into health and safety essentials
Blended learning for safe professional driving in a rural environment
Large-scale digitisation of over 5,000 learning assets
Game-based training to drive greener fleets
Inspiring employees to do the right thing
Multi-device e-learning for sales staff
Scenario-based training for policy-makers
Training to improve gender-responsive emergency livestock interventions
A blended learning suite to help fleet managers reduce road collisions
E-learning designed to provide effective safe travel advice for business travellers abroad
Mobile learning, 3D animations, video and audio, delivered via a touch screen notepad
Large suite of road safety modules and videos
Customer care training delivered using animated car dashboard interface
A blend of e-learning, case studies, assessments, interactive pdfs, posters etc
Interactive and video-based module on spelling, punctuation and grammar
Media-rich and scenario-based safeguarding training
Guides to medical products that support patient mobility
Essential training on the organisation’s business model
Updating IMF’s existing online, mandatory security course
A highly interactive onboarding module incorporating compliance training
Training to improve Amex brand knowledge and customer service skills.
Clear guidance on Fair Trading practices
A blended solution creating new supplementary training materials for non-dirver roles
Short, sharp, interactive e-learning objects, animations and podcasts
A supportive introduction to mental wellbeing at work
Compulsory induction training for contractors visiting QGC sites
Video-based systems training for managers in the built environment