A short course to help develop awareness of personality types and communication styles within a working team and the core behaviours associated with them.
Understanding communication styles
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Effective communication
Tips for writing effectively
A snappy short course on how to write clearly, concisely and effectively as part of everyday communications.
Having difficult conversations
In this immersive skills-based e-learning for managers, content focuses on verbal and non-verbal communication skills, planning and preparation for a challenging conversation with an employee.
Effective questioning
In this course, learners will explore different question types and when and where to use them.
