Customer service training to promote behavioral change and improve customer satisfaction
Foreign, Commonwealth & Development Office – Beyond the 3Rs
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Probation Institute – understanding drug use and treatment
Drugs and treatment awareness to better support service users
Environment Agency – Incident management
Blended learning programme covering key competencies in incident management
HS2 through Premier Partnership – Traffic Marshal
Developing safety-focused Traffic Marshals for managing HS2 site visits.
Transport for London/AECOM – Smart driving
Inclusive road safety awareness motivating safer driving practices.
NHS Education for Scotland – Psychological Care: Dementia
Practical toolkit for healthcare staff
NHS – Demand and capacity modelling
NHS - Demand and capacity modellingTools for managing health services to improve patient careFeatures E-learning Walkgrove created an online learning and action planning resource for NHS managerial staff, to help with resource planning...
Fleet Operator Recognition Scheme (FORS) – Security and counter-terrorism
Training is a significant part of what FORS offers for its 5000+ members.
ECA International – Assignment management
Skills-building for HR teams managing internationally mobile workers
Transport for London – Managing risk in the supply chain
Video-based classroom training to support an industry-wide safety culture in logistics and transport
South West Yorkshire Partnership NHS Foundation Trust – Portrait of a Life
Ground-breaking training to support people with dementia
NHS SWYPT – Care pathways and packages project
A practical guide to rating care needs
NHS Health Education England – Health Literacy
Practical training to improve communication about healthcare
NHS Counter Fraud Authority – Optical fraud
Prevention and reporting techniques to deal with the risk of financial crime
NHS Counter Fraud Authority – Cross-cultural interviewing
Interview techniques for anti-crime specialists
NHS Counter Fraud Authority – Crime prevention
Four modules on crime prevention, deterrence and reduction best practices
NHS Counter Fraud Authority – Applying intelligence
Tools for countering financial crime
NHS Counter Fraud Authority – Tell me everything you remember
Training on how memory works for anti-crime investigators
NHS Counter Fraud Authority – Identifying offences
Four modules for anti-crime specialists on spotting offences in healthcare settings
Metropolitan Police and Premier Partnership – Learning consultancy and website
Delivery of a learning consultancy project for the Metropolitan Police led initiative – a Mental Health Awareness and Safeguarding Training (MAST) website
Centre for Health and Disability Assessments (CHDA) – Customised Svelte LMS
Over 70 compliance and technical skills modules
Welsh Government – OVAL programme
Ten e-learning modules on various developmental themes of the PSMW Programme of Learning.
Valuation Office Agency – Training and assessment procedures
E-learning to complement the VOA’s re-design of its training assessment procedures
Valuation Office Agency – Council tax
Five e-learning modules covering the major facets of council tax
Transport for London – Van Smart
Blended solution using nine different tools and media to change driver behaviour
Transport for London – TruckSmart
Immersive learning to teach vehicle roadworthiness skills
Transport for London – Smart deliveries
Immersive training for professional drivers on parking and loading best practice
Transport for London – Safe urban driving
Classroom and practical on-road training to safeguard vulnerable road users
Transport for London – Cycle Skills
Getting Londoners ready to ride with the Capital’s first online cycling course
Transport for London – Cycle safety
An engaging, interactive and informative e-learning module using 3D animation
Transport for London – Commercial driver
A suite of e-learning modules used on the TfL FORS Online portal
Transport for London – Bespoke portal
Custom CMS portal and LMS to deliver FORS information and training materials
Transport for London – Bridge smart
Toolkit and e-learning to prevent HGV bridge collisions
Skills Funding Agency – Equality and diversity
Everyone Counts – the equality act in action
Skills Academy for Health – Workforce planning
Module covering the six-step methodology to integrated workforce planning
Skills Academy for Health – Life skills training – communication and numeracy
Life skills training for NHS employees in clinical and non-clinical roles
Skills Academy for Health – Careers Information, Advice and Guidance (CIAG)
Successful futures; career development in the health sector
Scottish Government – Training for Approved Medical Practitioners (AMPs)
Mandatory classroom based training for all Approved Medical Practitioners (AMPs) practising in Scotland
Ofcom – Health and safety
Ofcom regards the wellbeing of colleagues to be of utmost importance and its approach to health and safety reflects this.
Ofcom – Counter fraud and anti-bribery
Following implementation of the Bribery Act 2010, which makes failure to prevent bribery a corporate offence, Ofcom commissioned Walkgrove to develop an e-learning solution to raise staff awareness of two recently published policies: the Counter Fraud Policy and the Anti-Bribery Policy.
NHS Education for Scotland – Child and Adolescent Mental Health Services (CAMHS)
NES commissioned Walkgrove to create a suite of bespoke e-learning modules that would refresh and update their training on the topic.
NHS Counter Fraud Authority – Lone workers
Training to raise awareness on the risks and challenges surrounding lone working
NHS – System simulation
System simulation training for the Doctor’s Rostering System (DRS)
NHS – Health and wellbeing
Game-based approach to health and wellbeing training using realistic scenarios
NHS – Effective communication
Effective communication training focused on the patient journey
NHS – Brief opportunistic advice
Training to teach NHS staff to provide brief opportunistic advice
Lancashire Care NHS Foundation Trust – Making every contact count, level 2
Scenario-based behaviour change training for healthcare professionals
Homes & Communities Agency – Systems training
Systems training for the HCA Housing Quality Indicator tool, accessed by 1,000 learners
Homes & Communities Agency – Self diagnostic – carbon management and cohesion
Competency-based self-evaluation tool to highlight skills gaps
Homes & Communities Agency – Carbon management
Two-hour blended programme covering carbon management, delivered to 10,000 learners
Home Office – i-Manage user training
Document management systems training for Home Office staff, using the ‘show’ and ‘try’ method
Home Office – Business continuity
E-learning module to raise awareness of business continuity for all 3,500 staff
Foreign & Commonwealth Office – Strategic thinking
A tutor supported strategic thinking e-learning program
Foreign & Commonwealth Office – Security awareness
Scenario-based blended program highlighting security procedures for FCO staff
Foreign & Commonwealth Office – One team, many cultures
Creative thinking training delivered using a blended approach
Foreign & Commonwealth Office – Introduction to consular work
Induction training which is used for both new starter and refresher training
Foreign & Commonwealth Office – Health & safety
Health and safety training for all FCO staff
Foreign & Commonwealth Office – Creative thinking
Creative thinking training delivered using a blended approach
Foreign & Commonwealth Office – Bilateral diplomacy
Bilateral diplomacy training for 16,000 staff globally
DWP – Customer care
Call centre training with system simulation
Department of Health – Introducing the Care Act 2014
A large suite of practical modules for thousands of social care workers
Civil Service Learning – multi-device learning
Conversion of 5 existing modules to be accessible on pc, tablet and smartphone
Camden and Islington Council – Making every contact count
Video-based training to have conversations about wellbeing
British Council – Adult safeguarding
Practical safeguarding guidance for global teams
Brighton and Sussex University Hospitals – Health, safety and wellbeing
Six creative and innovative e-learning modules, covering a range of topics
Edrington Group – Information management and data protection
Clear training on data policies
Edrington Group – Code of conduct
Scenario-based e-learning to bring a Code of Conduct to life
Audit Commission – Housing benefit
Three hours of e-learning aimed at trainee auditors and contract staff
Audit Commission – Audit approach
Training to teach staff principles underpinning the financial statements audit
Environment Agency – Water environment management
Water environment management e-learning
Environment Agency – Waste management
E-learning aimed at new starters joining the organisation as Environment Officers
Environment Agency – Multifunctional reporting
E-learning for Analysis and Reporting staff to respond to queries about the environment
Environment Agency – Hydroecology
Introducing learners to a key area of water resource management
Environment Agency – Data protection
Data protection training
Environment Agency – Continuous improvement
Continuous improvement e-learning for all Environment Agency staff
Queensland TAFE
Online design services for TAFE courses
Premier Partnership – Apprentice welcome app
App for apprentices that provides training and support throughout their apprenticeship journey
Northumbria University – Unconscious bias
Walkgrove created a concise, scenario-based e-learning course for university staff about how to address unconscious bias
Northumbria University – Business without bribery
High-quality compliance training
Department for Education – Looked after children
Designed, hosted and maintained an easy-to-use web portal
Department for Education – Child centred workshops
Design of a training programme to accompany the April 2011 regulations and guidance for looked after children and care leavers
Civil Service Training – Strategic thinking
E-learning to raise awareness of the importance of strategic thinking
Civil Service Learning – Health and safety
Health and safety training for staff and managers
Civil Service Learning – Counter fraud and bribery
Counter fraud, bribery and corruption
British Council – Safety and security
Essential training to reduce workplace risks for a global workforce
British Council – Induction
A substantial induction program used by British Council staff world-wide
British Council – Fraud awareness
Refreshed compliance training on financial crime
British Council – Environmental awareness
An interactive and informative module addressing the issues of environmental protection
British Council – Child protection
Three highly engaging safeguarding e-learning courses aimed at all British Council staff
Becta – Modern foreign languages
A ten-hour modern foreign languages program covering five languages
HS2 – Staying safe at HS2
Interactive induction into health and safety essentials
HS2 – Professional driver
Blended learning for safe professional driving in a rural environment
Tribal – NHS – Large-scale digitisation project
Large-scale digitisation of over 5,000 learning assets
Transport for London – LoCITY Driving
Game-based training to drive greener fleets
Dods Group and Foreign and Commonwealth Office – Communication in Foreign Policy
Scenario-based training for policy-makers
Notts County Council – Equality and diversity
Equality and diversity training for all staff
Wiltshire County Council – Safeguarding for drivers
Scenario-based training on child protection skills
Transport for London/Arup – Collision management
A blended learning suite to help fleet managers reduce road collisions
Scottish Government – Dealing with mentally disordered offenders
Blended learning project covering the Mental Health Act
Emirates Airlines – Systems training
Developed eight hours of blended IT systems training in six weeks