The telecommunications sector is integral to the global economy and day-to-day modern life, with individuals and businesses dependent on connected devices and wireless communication technology
Organisations must also focus on developing strong data security measures across networks and throughout their businesses, as customers are extremely sensitised to privacy concerns and regulators legislate tightly in the area of data protection.
In a fast-moving business environment, firms that invest in employee skills development and training are better placed to maximise performance, increase their margins and deliver cutting-edge services and customer care to their customers. Walkgrove works closely with our clients to understand their needs, offering bespoke e-learning and blended learning solutions that facilitate rapid upskilling of teams and more efficient internal operations.
Our clients in this sector
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Telefónica - Fire safety
Multi-device fire awareness training
Virgin Media - Hemsley Fraser - Discover systems training
Agile development of systems simulations to support blended training on a customer services platform