Environmental awareness-raising to promote behavioural change
Yorkshire Water – Collaborate
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Energy and utilities
United Utilities – Water network
A fun induction into water and wastewater services
United Utilities – Systems training
Introducing new starters to customer relations systems and processes
United Utilities – Manual handing
Manual handling training using bespoke graphics and animations
United Utilities – Licence to recruit
Training on United Utilities’ recruitment processes and legislative requirements
United Utilities – Introduction to Inlet Screens
Introducing a vital piece of water treatment equipment
United Utilities – Display screen equipment
Highly interactive and engaging e-learning providing guidance on DSE requirements
United Utilities – Customer care
Concise summaries of customer service best practice
United Utilities – Call centre training – inbound and outbound calls
Call centre training focused on developing skills for both inbound and outbound calls
National Grid – Gas main repair, renewal and modification assessment
Self-diagnostic, scenario-based training and assessment
National Grid – Disability awareness
Disability awareness training delivered through role-based, bite-size case studies
National Grid – Call centre training
An integral part of a blended training programme for 4,000 emergency call centre staff
BG Group – Temporary equipment procedure
Graphic novel-style e-learning on equipment handling
BG Group – Insider dealing
Our challenge was to create a 15 minute learning intervention to teach and embed definitions, company processes and the law related to insider dealing across BG Group’s entire global employee base.
BG Group – Fraud risk management
Role-specific e-learning on key fraud prevention skills
BG Group – Contracts and procurement
BG certified contracts and procurement training, focusing on why rather than how
Energy and Utility Skills – Introduction to energy and utility sectors
Energy and Utility Skills – Introduction to energy and utility sectors
Data Communications Company – Induction programme
A company-wide induction programme via e-learning.