This course explores what unconscious bias is and where it comes from.
What is unconscious bias
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Compliance
The public sector equality duty
This course provides an introduction to the public sector equality duty (PSED) and how you can ensure you your company is meeting the standards.
Sexual orientation
This sexual orientation module looks at the idea of attraction and how to ensure people of any orientation are treated with respect in the workplace.
Sexual harassment
This microlearning course looks at the different forms of sexual harassment, what impact it can have and identifying ways to support victims.
Recruitment and selection esseitnals
This recruitment and selection essentials course provides learners with the knowledge and skills to take the right recruitments decisions. Detailed ‘how-to’ guides, case studies and an ‘ask the expert’ feature are included. 70 minutes Enquire about this...
Racism in the workplace
This module explores the various forms that racism can take in the workplace.
Promoting D&I (immersive)
In this immersive scenario-based course, learners will be placed in the headquarters of Sandyside, a major manufacturing company.
Microaggressions in the workplace
This module looks at how you can recognise microaggressions, understand their impact and learn about ways to support yourself and others when experiencing micro-aggressions at work.
Introduction to UK Equality legislation (for managers)
Covering the same areas as the other Introduction to UK Equality legislation course, this also looks at the enhanced responsibilities that managers have.
Introduction to UK Equality legislation (employees)
This Introduction to UK equality legislation covers the Equality Act 2010 and the key rights and responsibilities of employees.
how to be an ally
This course will show learners how to identify inappropriate behaviour, recognise the difference between active and passive bystanders and how to use non-violent communication to challenge discrimination at work effectively.
Gender identity
Treating all genders with respect is crucial in any workplace. This course shows learners how to do this as well as exploring what gender identity is.
Gender equality
This course will help employees to learn how to correctly identify and challenge gender discrimination in the workplace.
Communicating with care
This course gives staff an understanding of the key factors to consider when communicating in a diverse environment.
Working with the prevent duty
Designed for universities and colleges, this course provides flexible ways of providing essential prevent duty training to both staff and students.
Tackling hate together
Tackling hate at an organisational level is important for everyone.
Whistleblowing (UK and Global)
Two courses tailored for learners working in the UK and globally, which use a story-based approach to explain whistleblowing.
What is modern slavery?
In this short module, learners will explore what modern-day slavery looks like in Britain as set out in the UK Modern Slavery Act, understanding its scope and different forms
Vulnerable persons
This immersive course explores how firms can ensure that they are treating customers fairly by enabling customer services staff to confidently identify and support vulnerable customers.
Using portable storage devices securely
This quick five-minute guide helps learners to use portable data storage devices securely and prevent damaging data breaches, supporting information security, data protection and cyber security
Using email and the internet securely
A short course helping learners to practise good cyber security by identifying the risks of using email and the internet and knowing how to do so in a secure manner
Using big data ethically
This micro-learning course explains the modern concept of big data and helps learners understand how to ethically collect, use and analyse the large volumes of data available
Unethical supplier practice
This short supplier fraud module explores how unethical supplier practices can result in supplier fraud and shows learners what simple actions can be taken to prevent it
Understanding social engineering
In five minutes learners will understand the information security risks posed by social engineering and how to avoid criminals and hackers accessing their organisation’s confidential information
Treating customers fairly
Tailored for financial services employees, this course explains the essentials of fair customer treatment according to the Financial Conduct Authority Principles of Business.
Trade controls
This course gives learners a short and concise introduction to the basics of trade controls: what they are, why we have them and who and what goods they apply to.
Title transfers and incoterms
A bite-sized guide to two concepts used in international freight shipments.
Terrorist financing
This introductory module is designed to help employees understand the gravity of terrorist financing and give them tools to identify and report suspicious activities.
Tackling tax evasion
A short course that uses simple examples to help learners to spot and tackle tax evasion at home and abroad, including identifying key red flags
Social media awareness (UK)
This course explains appropriate use of social media at work and at home.
Social media awareness (Global)
This short course explains how learners might use social media at work and is designed for a global audience.
Setting a secure password
A quick guide to setting a secure password that will help support organisational cyber security
Senior Managers and Certification Regime
The Senior Managers and Certification Regime (SM&R) by the Financial Conduct Authority (FCA) aims to create personal accountability and improved conduct within financial markets.
Respect in the workplace
This introductory course has been designed for a global audience of learners to promote modern concepts and practices of equal, respectful workplace behaviours.
Reporting a personal data breach
A fun challenge-like module in which learners play the part of a Data Protection Officer and gain the tools to report a personal data breach in order to protect individual rights and company reputation
Records management (UK and Global)
These two courses are designed for UK and global staff teams that help learners understand why managing records is important and explain the crucial stages of practical record management
Protecting your identity
A short challenge to help learners understand the risks of identity theft and the steps they can take to protect against it
Protecting physical property
This quick animated module introduces the concept of an organisation’s physical property, exploring how and why it should be protected
Protecting intellectual property
This concise scenario-based course teaches learners what intellectual property is, and shows why and how to protect it.
Protecting data
This course explains the roles and responsibilities of individuals in protecting data within their organisation, focusing on the requirements of the General Data Protection Regulations (GDPR) for companies based in the European Union (EU) or those handling EU-based data
Promoting respect at work
This brief introduction to respectful behaviour at work has been designed for a global learner audience.
Product liability
This short course helps organisations to mitigate the risks of a product liability claim or product recall and avoid injuries that may arise from product use.
Preventing discrimination and harassment in the workplace
A twenty-minute introduction to the prevention of workplace discrimination and harassment designed for a global audience.
Preventing a data breach (UK and Global)
These two immersive role-playing courses are tailored for British and global learner audiences.
Preparing for General Data Protection Regulation
A short module that explains what data protection officers need to do in order to comply with the European Union General Data Protection Regulations
Politically exposed persons
This short game-based course introduces learners to the concept of ‘politically exposed persons’ (PEPs) and the risks they may pose as clients.
Phishing awareness
A five-minute introduction to phishing attacks and how learners can protect their organisation from phishing in support of cyber security, data protection and information security
PCI DSS – Payment Card Industry Data Security Standards: Front line
Any entity that stores, processes or transmits cardholder data should comply with the Payment Card Industry Data Security Standards (PCI DSS).
PCI DSS – Payment Card Industry Data Security Standards: Back office
Any entity that stores, processes or transmits cardholder data should comply with the Payment Card Industry Data Security Standards (PCI DSS).
Money laundering
In this interactive scenario, learners identify the ways people can try to conceal fraud and make their money laundering activities seem legitimate
Modern slavery transparency statements
A short module to explain why and how organisations should produce a transparency statement on their supply chain activity to comply with the UK Modern Slavery Act and help to stamp out modern slavery
Leaking bid information
This short course explains how leaking bid information can result in supplier fraud and how to recognise and prevent its impact 5 minutes Enquire about this course
Know your customer
A mini-challenge module to support learners’ anti-money laundering skills, giving them tools to ensure that they have adequate knowledge of their customers and their activities
Keeping information secure (UK and Global)
Using an immersive interactive scenario format, these two courses – tailored for UK and global staff – explain the importance of cyber security and how learners can protect their organisation’s valuable assets from unauthorised access
Is your information secure?
A five-minute interactive challenge that ensures learners have sufficient knowledge about data protection and cyber security
Introduction to the Equality Act 2010
A short module to introduce learners to the relevant aspects of the 2010 Equality Act.
Introduction to equality and diversity
This wide-ranging course gives learners a primer in equality and diversity, introducing the key legislation and relevant principles.
Insider trading
A short interactive case study that challenges learners on their understanding of insider trading regulations.
Information security
This detailed module supports organisations in protecting themselves from information risks.
Identifying modern slavery in the supply chain
A short course designed to help learners identify modern slavery and ensure that they can comply with the Modern Slavery Act
How to fill in a General Data Protection Regulation (GDPR) Data Protection Impact Assessment (DPIA)
This short guide explains the purpose of filling in a DPIA, which is a crucial component of the GDPR.
Gifts and hospitality
This short and interactive challenge-based scenario helps learners understand acceptable behaviour when receiving gifts and hospitality to comply with anti-bribery legislation
General Data Protection Regulation (GDPR): Introduction
This short and clear course introduces learners to the importance of protecting the personal data held by their organisation.
Freedom of information
An accessible overview of the principles and details of the Freedom of Information Act and how it applies to learners in their day-to-day work
FCA: Customer complaints handling
A scenario-based course that introduces learners to dispute procedures required by the Financial Conduct Authority (FCA) for authorised firms and the principles of good customer service when dealing with complaints.
FCA regulation: Introduction
This short introductory course explains the role of the Financial Conduct Authority (FCA) and explores how it regulates businesses, including key principles of conduct, standards and processes as set out within the FCA handbook
FCA market abuse regulation
The Market Abuse Regulation prohibits insider dealing, unlawful disclosure of inside information and market manipulation.
False invoicing
A quick guide to the way that supplier fraud can occur through false invoicing, showing learners how to identify it through spotting the key indicators and red flags
Erasure: the right to be forgotten
This five-minute module explores the right to be forgotten or “erasure”, an essential component of compliance with the European Union’s General Data Protection Regulation
Equality and diversity: Managers’ guide
This comprehensive course for managers will help them ensure that their organisation complies with relevant legislation and best practice principles in equality and diversity matters.
Effective internal customer management
In this short course, learners will understand how to identify their internal customers and how they can collaborate with them to ensure the best possible external customer experience
Diversity in the workplace
This helpful module for global learners gives a compact introduction to the benefits of having a diverse workforce.
Detecting and reporting fraud
A concise learning module that explains how to identify supplier fraud and where to report it
Decision-making challenge for anti-money laundering
A short scenario-based module that challenges the learner to maintain the reputation of a fictional company by spotting potential money laundering activities, helping to reinforce their understanding of key indicators and red flags
Data protection (UK and Global)
Two courses tailored to give a comprehensive overview of relevant data protection legislation in the UK and globally, including how it applies to organisations and individuals.
Dangerous goods shipments
This helpful guide to dangerous goods introduces learners to the different classifications of dangerous goods and explains the basic procedure for safely shipping a dangerous item
Customs declarations
This quick-fire microlearning introduces the basics about two common customs declarations forms: the export declaration and certificate of origin.
Customer focus
This comprehensive course explains the importance of being customer-focused.
Conflicts of interest – FCA
Tailored for a UK audience, the course highlights the Financial Conduct Authority (FCA) regulation around conflicts of interest and the impacts on individuals and organisations.
Conflicts of interest
An immersive and interactive module suitable for a global audience.
Complaints and compliments
A short course that provides best practice process guidance on how to log, manage and resolve complaints and compliments
Combating money laundering and terrorist financing
This in-depth course explains money laundering and terrorist financing and their potential impacts.
Collusive bidding
In a packed five minutes, this module covers the collusive bidding aspect of supplier fraud, explaining what it means and how to identify it by spotting red flags
Code of conduct
This course explains the main areas to consider when creating an organisational code of conduct.
Client money and assets
The Financial Conduct Authority (FCA) Client Assets rules require organisations to arrange for adequate protection of clients’ assets.
Bid suppression
This microlearning tool explains the bid suppression elements of supplier fraud and the key signs and indicators that learners can use to identify it
Beating bribery (UK and Global)
Two courses tailored for working in the UK and globally, using interactive role play to help learners understand how to detect, investigate and report bribery and corruption
Avoiding slips and trips toolbox
This manager’s toolbox talk resource is designed as a multimedia facilitation resource for training a small group on how to prevent the biggest cause of workplace accidents.
Anti-money laundering in Money Service Businesses
A comprehensive set of five modules explaining money laundering and how to take action against it in money service businesses.
Anti-bribery and corruption (introduction)
A module that introduces learners to the offence of bribery, its penalties and consequences and explains how bribes are offered and received
Accounting red flags for anti-money laundering
A quick, helpful overview for learners who work within accounting, covering the key anomalies and signs to look out for that indicate money laundering
Accountability (General Data Protection Regulation)
This microlearning module explains the expectations of accountability under the European Union (EU) General Data Protection Regulation (GDPR) and what this means for organisations operating in the EU
Competing fairly (UK and Global)
An immersive gaming-style course that introduces learners working in the UK and globally to competition law and the principles of competing fairly.