A comprehensive portfolio of compliance courses covering financial crime, ethics, information governance and security, customer care and equality and diversity. 

It enables your workforce to understand and apply the latest best practice and regulatory standards with regards to financial crime, information governance, ethics and equality issues. These time-efficient courses range from compact, 10-minute sessions to detailed one-hour modules that give topics more depth.

Financial conduct

• Anti-bribery and corruption (introduction, UK and Global)
• Anti-money laundering in money service businesses
• Beating bribery (UK and Global) 
• Client money and assets
• Combating money laundering and terrorist financing 
• Competing Fairly (UK and Global)
• FCA regulation: Introduction
• FCA market abuse regulation 
• FCA: Customer complaints handling 
• Financial sanctions
• Fraud awareness (UK and Global)
• Insider trading 
• Tackling tax evasion 
• Terrorist financing
• Trade controls 

Ethics

• Code of conduct (UK and Global)
• Complaints and compliments
• Conflicts of interest 
• Conflicts of interest (FCA)
• Identifying modern slavery in the supply chain 
• Vulnerable persons
• Whistleblowing (UK and Global)

Information governance and security

• Data protection (UK and Global)
• Freedom of information
• GDPR introduction 
• GDPR Privacy impact assessment
• Information security 
• Keeping Information secure (UK and Global)
• Payment Card Industry Data Security Standards (PCI DSS): Back office
• Payment Card Industry Data Security Standards (PCI DSS): Front line
• Politically exposed persons
• Preventing a data breach (UK and Global)
• Protecting data
• Protecting intellectual property 
• Protecting physical property
• Records management (UK and Global)
• Social media awareness                                                                                           

Customer care

• Complaints and compliments 
• Customer complaints handling 
• Customer focus 
• Effective internal customer management 
• Soft skills for customer service
• Treating customers fairly

Equality and diversity

• Diversity in the workplace
• Introduction to equality and diversity 
• Introduction to the Equality Act 2010
• Managers guide to equality and diversity
• Preventing discrimination and harassment in the workplace
• Promoting respect in the workplace
• Respect in the workplace 

(Courses are available individually or, for greater value, you can opt for the Compliance bundle which includes all courses plus free access to a range of Compliance Take 5 microlearning modules).