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Child protection and safeguarding training for all UNHCR workers – developed using eXact Packager


  • E-learning
  • Multiple languages

By the very nature of the work that they do, all UNHCR courses deal with highly sensitive and ‘difficult’ topics and subjects and are aimed at a worldwide, highly dispersed audience; most of whom do not have English as their first language.

This particular project meets an identified need to improve the knowledge and skills of programme staff, managers and practitioners related to child protection principles, processes and procedures.

A programme of modules provides a total of around five hours of learning which is presented in two main parts, each having its own formal assessment.

Part one comprises a single one-hour module. The second part is broken into various modules of no longer than 30 minutes.

All modules provide thematic knowledge, key definitions, and an overview of the policy guidelines and programme strategies enabling learners to follow operational and technical guidelines, take away operational skills and understand definite and clear instructions.

The materials are developed using UNHCR’s preferred development tool, eXact Packager, and deployed via their Cornerstone LMS.