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Toolkit and e-learning to prevent HGV bridge collisions


  • E-learning
  • Animation
  • Blended
  • 3D
  • Gamification
  • Story/scenario driven

Walkgrove created a managers’ promotional toolkit and a supporting short e-learning module about how to help freight drivers avoid hitting bridges with their vehicles.

The training need

WSP, working on behalf of Transport for London (TfL), jointly bid and worked with Walkgrove to design and develop a training intervention to help prevent heavy goods vehicles (HGVs) from striking bridges while driving. TfL estimates that an HGV bridge strike can incur significant costs of £550k per incident. Their research revealed that the underlying reasons for the strikes could be addressed through driver training.

The training objective was to improve driver knowledge of the techniques available for preventing bridge strike incidents, to enable transport managers to effectively promote the adoption of good practices and to promote behavioural change by raising awareness amongst drivers and operators about the consequences of bridge strikes.

TfL requested a manager’s toolkit and digital learning course for drivers with both online and group delivery versions that could be rolled out to members of the Freight Operator Recognition Scheme (FORS).

Our bespoke learning solution

WSP and Walkgrove engaged with industry representatives to co-create a comprehensive managers toolkit and complementary bespoke e-learning module to help prevent HGV bridge strikes.

The toolkit is a creative pack of easily applied practical advice, case studies, sample policies, resources and internal communications materials. Its content helps transport managers adopt good industry practice with regards to route planning, measuring and displaying vehicle height and reporting incidents.

The 20-minute bespoke e-learning module uses a high-impact mix of succinct text, short animations and dynamic infographics with photo-realistic 3D components. To create an immersive learning experience, the learning content is presented as an interactive scenario-based challenge. It starts by showing learners a bridge strike and its serious consequences and then gives them the chance to turn back the clock and correct the driver’s initial mistakes. The custom e-learning module uses a narrator to accompany the learner through the content, reinforcing key concepts.

To enable a fully blended learning solution, Walkgrove also created a group delivery version to enable operators to deliver the same content and learning points in a group environment, using a creative PowerPoint show and useful learning notes.