‘Show me’ and ‘try me’ system simulation training
Since the Legal Aid Online system became available, training has been carried out via several methods and formats – including one-time on-site training sessions at individual firm’s premises, short online animations and movies and downloadable quick reference guides.
SLAB required a comprehensive e-learning solution to help the employees of these firms to get up to speed with the Advice and Assistance section of the system as fast as possible, and to act as a source of reference whenever needed. Walkgrove won this work.
The courses feature a balance of ‘show me’ and ‘try me’ elements, to ensure that the learner is both competent and confident in using the system. During the ‘try me’ elements, the learner is asked to carry out a task and is expected to click on the appropriate feature. Performing the correct action will allow the learner to move on to the next screen. An incorrect action will prompt a feedback message.
We have also provided a comprehensive Content Editor to enable changes to the program to be made in-house.