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Supporting delivery of the Core Humanitarian Standard


  • E-learning
  • Mobile first, responsive
  • Blended
  • Multiple languages
  • Story/scenario driven
Walkgrove created a practical e-learning guide to applying a global standard for effective, accountable and high quality humanitarian action.

The training need

The Humanitarian Leadership Academy is an initiative hosted by the charity Save the Children UK that aims to create transformational change across the humanitarian sector. Its global digital platform enables training, sharing of good practice and conversation across the Academy network.

The Academy commissioned Walkgrove to deliver a self-study e-learning module as part of a larger blended learning offering on the Core Humanitarian Standard on Quality and Accountability (CHS). The CHS sets out commitments that humanitarian responders can use to provide principled assistance programmes that are accountable to affected communities.

The target audience was humanitarians at middle and senior management level, who needed a focused course with practical advice about the content and application of the CHS commitments.

Our bespoke learning solution

Walkgrove designed a 60-minute bespoke e-learning course to drive understanding of, commitment to and application of the CHS commitments.

The six modules first introduce the purpose of the CHS and why change is needed in the sector, before taking learners step-by-step through the commitments and their applicability to a range of humanitarian contexts. The custom e-learning ends by offering resources, signposting and guidance for putting the CHS into practice. The course has a fully responsive, mobile-first design to help a busy target audience to learn on the go.

Clear but pedagogically effective tutorial screens are interspersed with regular thought-provoking questions and activities which ask learners to apply their knowledge to realistic example situations. E-learning development also included constructing longer interactive scenarios, where learners are challenged to make decisions about applying the CHS commitments in a wide range of humanitarian contexts.

To engage a wide international audience who speak English as a second language, the e-learning content is written in Plain English and avoids confusing slang or colloquialisms. To maximise access, the CHS course has also been translated into Arabic, French, Bengali and Swahili.