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Creative thinking training delivered using a blended approach


  • E-learning

The Foreign and Commonwealth Office (FCO) has a Strategic Framework to guide its work. This comprises three elements, reflecting the three main roles of the FCO:

  • Providing a flexible global network serving the government as a whole
  •  Delivering essential services to the British public and businesses
  •  Shaping and delivering HMG’s foreign policy

In order to meet these priorities, the FCO is having to become more careful in the management of its global resources and more dynamic in the way it responds to the changing world. More resources are being deployed to ‘high pressure points’ around the world; therefore the organisation needs to realign the resources it has available.

The course designed by Walkgrove working, as usual, with sourced subject matter experts and the client’s own experts, delivers a combination of underpinning knowledge allied with an understanding of theoretical concepts. The core of the modules is a self-paced tutorial that delivers key learning points via a series of text and image screens.

One of the key challenges was to make the learning relevant to each learner given the wide ranging audience. To help achieve this, the modules are illustrated by case studies to contextualise the content and make it feel realistic and relevant to the learner and their job function.

The case studies require the learner to make choices about what action to take in a given situation and/or decide on the possible consequences of an action that has already been taken.

Supported learning

This solution includes offline, work-based projects and professional specialist coaching that is provided by Walkgrove via email with supplementary telephone support if required.