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Developing humanitarian links with social protection systems


  • E-learning
  • Mobile first
  • Animation
  • Multiple languages
  • Story/scenario driven
  • Video

Walkgrove created two practical training interventions to help develop links between humanitarian programme design and existing social protection mechanisms

The training need

The humanitarian organisation Cash Learning Partnership (CaLP) wanted to add to their global e-learning portfolio. They commissioned Walkgrove to build two e-learning courses covering the links between humanitarian assistance and governmental social protection programmes, in particular using cash transfer programming. Cash transfer programmes provide cash or vouchers directly to individuals, household or community recipients rather than state actors.

CaLP wanted to convert and shorten two successful face-to-face courses into self-study e-learning modules: an introductory course and a more technical intervention for programme staff with existing knowledge of the topics.

The target audience is a wide-ranging, global mixture of frontline practitioners, emergency workers, NGO staffers and local government employees involved in humanitarian work. CaLP’s audience could work in any country, have variable English language skills and possibly limited internet connections.

Our bespoke learning solution

Walkgrove created two bespoke e-learning courses on social protection. The first 90-minute course covers social protection concepts and introduces humanitarian programming options for forging links with social protection systems. Learners explore different examples of how these links have been maximised in various global contexts. The modules help learners to understand how to apply the key principles to their own programming contexts.

The second, three-hour, custom e-learning course details the steps involved in designing cash-based humanitarian assistance that strengthens social protection systems. Learners follow the whole project cycle and gain clarity on the role of humanitarian actors in design, decision-making, communication and building partnerships.

Both learning tools are accessible to a wide international audience. Content is written in plain English and screens use a fully responsive design that allows access on smartphones as well as desktops. Walkgrove’s e-learning development teams used video, animation and clear illustration as well as interactive case studies throughout. The modules were also translated into French and Arabic to further facilitate global access.